Who we build for
A taproom and a caterer want opposite things from a website. One needs today's tap list; the other needs a booking form for a date eight months out.
Restaurants
Nine out of ten visitors want the menu, the hours, or the address.
Restaurant websites get overbuilt constantly. Someone is standing on a pavement deciding where to eat in the next twenty minutes, and they need three things fast. Everything else on the site is for a different, much rarer visitor.
Cafés and bakeries
Your customers are mostly regulars and mostly on foot.
Cafés live on repeat visits and proximity, which changes what a website is for. It is less about persuading someone to come and more about being findable, being right about hours, and capturing the occasional larger order.
Bars and taprooms
What's on tap and what's on tonight. That's the site.
Bars and taprooms have the most time-sensitive content of any hospitality business. A tap list from three weeks ago is worse than no tap list, because it actively misleads someone who drove across town for a specific beer.
Food trucks and caterers
Where are you today, and can I book you for June?
Two completely different questions from two completely different customers, and most food truck websites answer neither well. One is someone hungry right now; the other is planning a wedding eight months out and is worth a hundred times as much.